Privacy Policy
At Story Machine, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services. By using our website and services, you agree to the terms of this policy.
- Information We Collect
We may collect personal information that you provide directly to us, such as when you:
- Contact us via our website or email
- Subscribe to our newsletter
- Request a quote or service
- Participate in surveys or promotions
- Engage with us on social media
- The types of information we collect may include your name, email address, phone number, company name, and any other information you choose to provide.
- How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and manage our services
- To communicate with you and respond to your inquiries
- To send you promotional materials and newsletters
- To improve our website and services
- To conduct research and analysis
- To comply with legal obligations
- Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who perform services on our behalf (e.g., payment processors, marketing agencies)
- Business partners with whom we collaborate on joint projects
- Legal and regulatory authorities when required by law
- Other parties with your consent
- Data Storage and Security
We use secure digital platforms to store data, including Hubspot, Xero, Dropbox, Google Drive, YouTube, and Vimeo. We implement appropriate organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.
- Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or incomplete information
- Request deletion of your personal information, subject to certain exceptions
- Object to or restrict the processing of your personal information
- Withdraw your consent at any time
- To exercise these rights, please contact us using the details provided below.
- Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Story Machine
Email: info@storymachine.com
Phone: 0401 153 388
